Overview
What this policy covers
This Privacy Policy explains what personal information we collect, why we collect it, and the choices you have.
We collect information you provide directly (for example, when you submit an inquiry or application) and information collected automatically (for example, basic usage data). We use this information to respond to you, process applications, and improve our website and services.
We do not sell your personal information. We share it only with trusted service providers when needed to operate the site and deliver the retreat, or when required by law.
Details
Information we collect
Information you provide: name, email address, phone number, and any details you include in messages or applications (such as preferences, dietary needs, and relevant health information you choose to share).
Information collected automatically: device and browser information, approximate location, pages viewed, and interactions with our site. This data is typically collected through cookies and similar technologies used for basic site functionality and analytics.
We collect only what we need to communicate with you, process your request, and support a safe, well-run retreat experience.
The Only Retreat
Sensitive information: If you share health-related information as part of your retreat application, we treat it as sensitive and use it only to support your participation and wellbeing (for example, to tailor meals or practices). Please avoid sharing sensitive details in open-ended fields unless it is necessary.
How we use your information
We use personal information to respond to inquiries, review and manage retreat applications, coordinate logistics, personalize meals and experiences based on your preferences, process payments (if applicable), send essential updates, and improve our website. We may also use aggregated, non-identifying data to understand site performance.
Cookies and analytics
Our website may use cookies and similar technologies for core functionality and to understand how visitors use the site. You can control cookies through your browser settings. If we use third-party analytics, they may set their own cookies subject to their privacy practices.
Sharing and disclosures
We may share information with service providers who help us operate the website and manage communications (for example, email and form tools), and with payment processors if you make a payment. We may also disclose information to comply with legal obligations, enforce our policies, or protect rights, safety, and security.
Data retention
We keep personal information only as long as necessary for the purposes described in this policy, including to manage applications, maintain records, resolve disputes, and comply with legal requirements. Retention periods vary depending on the type of information and why it is collected.
Your choices and rights
You may request access, correction, or deletion of your personal information, and you may object to certain processing where applicable. To make a request, contact us using the details below. We may need to verify your identity before fulfilling requests.
International visitors
We are based in India. If you access the site from outside India, your information may be processed in India or other locations where our service providers operate. By using the site, you understand that your information may be transferred across borders.
Security
We use reasonable administrative, technical, and organizational safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date.